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AI Contact Center: The Next Step in Customer Service? (in German)

We will bring you up to date on the possibilities AI offers for modern contact centers.

DE Webinar Webex Header SPIE ICS

In this webinar, we will show you:

  • How AI features in the contact center can improve data collection and data analysis.
  • How automation can make the customer experience more efficient and satisfying. 
  • Which business processes need to be considered when planning a contact center. 
  • How a Cisco Webex Contact Center can be fully integrated into IT ecosystems.

You will gain valuable insights into how you can make use of an AI-powered contact center for your own use cases and how our experts can support you in this process.

To register, please visit the German-language page.

Webinar page

Date & Platform

Tuesday, 17 November 2026
10:00 – 10:45
Online via Webex.

Your Experts

Benjamin Kern
Solution Architect, SPIE ICS
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Gérald Rossier
Solution Expert, SPIE ICS
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Find out more about our solution in advance: 

Contact Center by SPIE ICS

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