From Customer Service to Customer Experience (in French)
In this webinar, we will show you how you can take your customer service to the next level with a tailor-made Cisco Webex Contact Center.
Modern and digital customer service must be fast and simple. At the same time, it should feel approachable and always be reliable.
Our experts from SPIE ICS, Benjamin Kern and Gérald Rossier, will show you in this webinar how a Cisco Webex Contact Center can help you achieve exactly that: from adapting to your own use cases, to integration into business processes and IT ecosystems, all the way to orchestrating the customer experience with AI and automation.
To register, please visit the French-language page:
Date & Time
Thursday, 12 November 2026
10:00 – 10:45
Platform
Online via Webex
Find out more about our solution in advance: