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CollaborationEffective cooperation using flexible communication methods

SPIE PROVIDES A WIDE RANGE OF COMMUNICATION SOLUTIONS TO NUMEROUS GLOBAL COMPANIES, ALLOWING YOU TO USE STATE-OF-THE-ART TECHNOLOGY IN AS COST-EFFECTIVE A WAY AS POSSIBLE. THIS AIDS COMMUNICATION ON BOTH A LOCAL AND A GLOBAL LEVEL.

  • Improve customer communications
  • Advertise staff presence
  • Contact attempts become more successful
  • Increased mobility and flexibility
  • Easy operation
  • Greater convenience
  • Better accessibility
  • Faster response
  • Savings on travel times and costs

Unified Communications

Convergence in all forms of communication

Ensure a quick, cost-effective and risk-free conversion to unified communications with the help of our experienced experts and proven processes.

We show you how you can use a unified communications solution to condense functions such as email, chat, fax, voicemail, telephone and audio and video conferencing into a single high-performance system.

We work with our certified experts to guarantee unproblematic integration of your UC solution. Take advantage of our matchless UC experience gained from our many successful unified communications projects.

Video Conferencing

Successfully introduce video conferencing to your company – and save more than just travel costs!

SPIE provides you with advice and assistance from the planning stage to implementation through to the operation and further development of your video services. Experienced experts help you to perfectly coordinate your video solutions and operational processes to allow you to obtain the greatest possible benefit from your investment. 

  • Manufacturer-independent product consultation
  • Developing solution approaches
  • Preparing technical specifications for video conferencing technology
  • Consultation, video ready scan
  • Implementation
  • Detailed video design, project management, use and adoption

We help to integrate the numerous benefits and potential applications of visual communications into our customers’ daily operational activities. Appropriate solutions are selected based on your personal requirements. We would be happy to provide you with personal advice.

Contact Center

Turn customer service into an experience

With our support, you develop the ideal platform for efficient and modern customer service. SPIE offers design, implementation and maintenance of modern call and contact centre solutions and services including automatic call distribution (ACD), interactive voice response (IVR), customer relation management, call recording, quality monitoring, performance management, self-service and multi-channel management, and social media.

Our standards for contact centre service management represent a guarantee of reliability and performance. We therefore help our customers to provide professional services to their customers and live up to their expectations.

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