The Swiss Institute for Translational and Entrepreneurial Medicine (sitem-insel AG) is the driving force behind multidisciplinary collaboration and innovation, from the laboratory to the patient's bed and from the patient's bedside back to the laboratory. It brings together universities, authorities, clinics, industry and science under one roof to achieve top operational performance in translational research.
Since 2021, sitem-insel has been managing its own network. SPIE ICS was responsible for setting up the sitem-insel network and guarantees its professional operation through its managed services.
The solution provides sitem-insel with direct monitoring and prioritisation of its requests, network development according to requirements and its own management access via the services portal. This platform is the electronic point of contact for registered users, offering the possibility of entering or reporting requests or malfunctions on a self-service basis.
The new network is based on modern, future-oriented technologies from market leader Cisco Systems and is tailored to the needs of the sitem-insel. It offers multimedia compatibility (voice, collaboration & conference) as well as a WLAN network covering the entire site and modern security mechanisms such as access control or zoning for different areas. Administrative tools for monitoring, alerting and reporting support network management and thus increase availability.
SPIE ICS has years of experience in network outsourcing and, as an independent ICT service provider, offers flexible, innovative and reliable managed service solutions with advanced technologies. Its customers, such as sitem-insel, can take full advantage of this expertise thanks to its skills, experience and standardised processes.
In addition, SPIE has highly specialised healthcare specialists who have been familiar with and implementing the requirements of clinics and hospitals in Switzerland for many years.
‘During our collaboration, SPIE convinced us that we had chosen the right partnership. This is not least thanks to the personal support of the SPIE employees, who ensure that we work together as equals’, explains Christian Rosser, COO of sitem-insel AG.
With the solution fully implemented, sitem-insel has an autonomous, secure and high-performance network with high-quality services and standards.